Lightspeed Graphics

Our Privacy Policy ("Privacy Policy") sets how Lightspeed Graphics LLC, its subsidiaries, and its affiliates ("Lightspeed Graphics LLC," "we" or "us") collect, use, and disclose personal data. (Disclaimer note: data must be processed and organized to be information.)

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Where the EU General Data Protection Act applies, the data controller for your personal data is Lightspeed Graphics LLC entity with whom you have a business relationship with. You can get information on the identity and details about your data controller in several ways. For example, where you or the business you work for engages with us to provide a service, we would provide you with name, address, and contact details when requested. You should be aware that third-party partners may have access to your personal data; when accessing your personal data, all Lightspeed Graphics members and partners will comply with the standards set out in our Privacy Policy. You can find out more about our creative platform and how it works at support@lightspeedgfx.com or by contacting us using the form located at www.lightspeedgfx.com/Contact-Us.

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Overview of Lightspeed Graphics Privacy Practices

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Lightspeed Graphics LLC thinks transparency is crucial in good business relations. In this overview, we will sum up the personal data we collect and how we distribute it, which will be explained in our Privacy Policy below. In addition, the personal data we collect and how we distribute it vary depending upon the nature of our business relations and interactions with you (Client/User/Designer/Partners/Etc.). Moreover, in certain cases (such as where is law required), we ask for your consent or give you certain choices prior to collecting or using certain personal data such as “browser cookie warning upon entering our page.”

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Categories of Personal Data Collected. We collect the following types of personal data:

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• Identifiers: includes direct identifiers, such as name, alias, user ID, username, or unique personal identifier; email address, phone number, address, and other contact information; IP address and other online identifiers; tax ID and other government identifiers; and other unique identifiers; if applicable.

• Customer Records: includes personal data, such as name, account name, user ID, contact, employment, and financial or payment, that person(s) providing us in order to purchase or obtain our products and services. This may include data collected when an individual registers for an account, purchases or orders our products and services, and/or enters into an agreement with us related to our products and services such as merchandise in our shop.

• Commercial data: includes records of personal property, products or services purchased, obtained, or considered, or other purchasing or use histories or tendencies.

• Usage Data: includes browsing history, clickstream, search history, access logs and other usage data regarding user's interaction with our website and our marketing emails and online ads. Moreover, third-party ad agencies such as Google Ads and Google Analytics for marketing tools will be collecting your data for analysis. 

• Audio, Video and Electronic Data: includes audio, electronic, visual, or similar information such as photographs and images (e.g., that you provide us or post to your profile) and call recordings (e.g., of customer support calls, google voice, etc.); if applicable.

• Education: includes data you provided to us or post to your profile about your education history; if applicable.

• Professional: includes professional and employment-related data such as current and former employer(s) and title(s), business contact and professional memberships.

• Inferences: includes other personal data that we collect to create a profile reflecting a person’s preferences, characteristics, predispositions, behaviors, attitudes, intelligences, abilities, or aptitudes. For example, we may analyze personal data to identify better offers that may be most relevant to customers, so that we can better reach renewing or potential clients with relevant up-to-date advertisement.

 

Distribution of Personal Data. In general, we may use and disclose the personal data we collect for the following business and commercial reasons:

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• Providing and supporting Lightspeed Graphics LLC services

• Supporting collaboration, networking, and projects

• Communicating with you

• Marketing and advertising with Google Ads and social media platforms

• Personalizing content and experiences

• Analyzing and improving Lightspeed Graphics LLC services

• Protecting Lightspeed Graphics LLC, you, and others

• Complying with legal obligations

• In support of our general business operation practices

 

California residents: If you are a California resident, please refer to the Additional Information for California Residents section below for important information about the categories of personal data we can collect and disclose, as well as your rights under California privacy laws.

We want to make our policies on managing your data clear and comprehensible, so that we have written our Privacy Policy in our best practice possible. We have written this Privacy Policy to be user-intuitive.

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Updates/Modifications

We may modify or update this Privacy Policy when necessary to be up-to-date with legal requirements in how we operate our business. We will place any updates on this webpage, we suggest checking regularly for new updates. If we make fundamental changes to this Privacy Policy, we may take additional steps to notify you including posting on our website, through pop-up notices, or via subscriber email.

Third-Party Websites

You may find links to external third-party websites on our website at any given time. This Privacy Policy does not apply to your use of a third-party website and we are not responsible for the privacy practices of other third-party sites. You can check the privacy policies of other third-party sites for information on how they process your personal data; if applicable.

 

What personal data we collect and when and why we distribute it

This section talks about:

Types of personal data we collect.
When we collect personal data.
Different kinds of personal data we collect for certain services we offer.
How we distribute personal data.
The legal medium for using personal data.
The collection of personal data from any user under parental supervision that might visit our site; if applicable.

 

Personal data we collect and distribute if you register/subscribe to use our websites or services

Personal data that may be collected directly from you if you register to use our websites or services includes name, contact details, organization name and details, your own domain name, IP address, professional qualifications and billing details including credit card details; if applicable.

We may collect personal data such as IP address, devices used, and log times by the use of browser cookies. If you are a designer using our services, we will store the data on the profile you create and the content you choose to make available to other users, such as participation statistics, design concepts, design templates, service offerings, and messages and testimonials. We may share this data with our third-party partners, including operators of other websites and platforms that choose to integrate our services into their websites and platforms, as part of providing services to you. We may collect data records to verify your identity (passport, ID card or driver's license information).

 

If you are a client using our services, we will store the data on the profile you create and the content you choose to make available to other users, such as design projects, design concepts, and digital messages and testimonials/reviews. (Note: data must be processed and organized to be formed as information.)

We may process account behaviors for security reasons only to protect you from spam messages and to improve identification of spam and fraudulent activity; when necessary.

We may collect your personal data where you request information or materials from us, subscribe to our mailing list or join our social media pages. This data will be your name and email address, together with other data needed to respond to the certain campaign or your inquiry.

 

We collect data about your marketing preferences including interests/marketing list assignments, record of permissions or marketing objections and other website data.

In addition, when you choose to provide a testimonial, we may use your testimonial for marketing reasons. If we ever offer a referral service and one of our users utilizes that referral service to tell a friend about our website, we will collect your name and email address from that user to send you a one-time email invitation to visit our site. We store this data for the sole reason of sending the one-time email and tracking the success of our referral program. You may contact us to remove any data from our database.

If you apply for a job with us, we collect data such as your contact details and the data you submit in your application and curriculum vitae.

When we collect data

We collect data about you if you register with or use one of our websites or online services, purchase or use one of our services, contact us or work with us as a business partner.

We may collect data about you indirectly from other sources and combine that with data we collect through our services where it is necessary to help manage our business relations with you. These other sources may include third-party software applications and social media platforms such as Facebook, Google+, Alignable, LinkedIn, and Twitter.

How we distribute the personal data we collect

In general, we distribute and disclose personal data for the following business and commercial reasons:

Providing and supporting our Services: we distribute your personal data to provide and support our services, including to:

• Provide you with our services and to maintain, manage, promote, and improve our services.

• Verify the identity of our designers.

• Provide a professional work environment.

• Enable you to access and use our services, including uploading, downloading, collaborating, and sharing content.

• Provide you with client support including technical support and troubleshooting for example, to reset your password; if applicable.

Supporting collaboration, networking, and projects: we distribute personal data in order to enable collaboration and networking, and connecting clients with designers, including to:

• Enable you to communicate, collaborate and share content with users you designate.

• Enable users to connect with designers, submit projects and receive bids for design services and to otherwise connect users and designers or other providers.

Communicating with you: to communicate with you about the services, including to:

• Send you notifications when you receive new messages.

• Provide you with information about the services and features.

• Administer surveys and questionnaires about the services, if applicable.

• Respond to your inquiries and requests.

Marketing and advertising: to support our marketing and advertising activities, including to:

• Communication with you to let you know about updates to our services or information we feel may be of interest to you.

• A better out-reach with more relevant ads (both on our websites and on third-party websites).

• To measure and improve our advertising and marketing campaigns.

Personalized content and user experiences: to tailor the content you see to match your interests and preferences, to offer better location optimization, and personalized help and instructions.
Analyzing and improving our overall services: to better understand how users access and use our services, for research and analytical reasons, such as evaluation and improvement to our services and business operations, development of new features, products, or services, and improvement of user experience.

• Protection of Lightspeed Graphics LLC, you, and others: for protection of our business and to secure our network and information technology, digital assets, and services, including:​

  • Fraud prevention and detection, unauthorized activities, access, and other misconduct.

  • Investigation, prevention, or actions taken regarding suspected violations of our Terms of Use and other User agreements, as well as fraud, illegal activities and other circumstances involving potential threats to the rights or the safety of any user or third-party partners.

  • Legal defense for our legal interests and rights to protect you and to conduct security investigations and fraud analysis (including flagging spam messages and unauthorized access prevention to our services).

Complying with legal obligations: we may be required by certain law(s) to disclose your data in response to subpoenas, court orders, and other lawful requests by regulators and law enforcement, including responding to national security or law enforcement disclosure requirements. We may use your personal data for data analytics, to understand how you use our services. We use aggregated data derived from the use of our services to provide Lightspeed Graphics LLC with information on usage trends and product insight. This aggregated data is used to improve our services and products only, if applicable.

Legal stance for using your personal data under General Data Protection Regulation and other relevant laws

Certain laws, including the General Data Protection Regulation (GDPR), UK Data Protection Act, and the Brazilian General Data Protection Act (LGPD), require that we inform you of the legal stance for our processing of your personal data. Pursuant to the GDPR (and relevant laws, including the LGPD and the UK Data Protection Act), we may process personal data for the following legal stance:
Performance of contract: processing of your personal data which is required for us to perform obligations or exercise rights under business contracts that you may have with us (such as by using our services).
Compliance with laws: our legal obligations (such as maintaining information in accordance with tax, audit, or company law requirements and corresponding to legal process).
Our legitimate business interests: our legitimate business interests including:
To facilitate your participation in interactive features you may choose to use on our websites (such as video playback and shopping and/or to personalize your experience with the services by presenting content tailored to you).
To correspond with you, notify you of events or changes to our services, or respond to your queries and requests for information, which may include marketing to you.
To send you advertising material via email, such as promotions (except where consent is required under certain applicable laws).
To provide and personalize the services.
For data analysis, audits, fraud monitoring and prevention, and development of new merchandise, enhancements, improvement, or modification of our website, identifying usage trends, determining the effectiveness of any promotional campaigns, and operating and expanding our business activities.
To protect and defend our legal rights and interests and third-party partners.
With your consent: where applicable laws require that we obtain your consent to collect and process your personal information, we will obtain your consent accordingly. When we obtain your consent, the GDPR (where it applies) and other applicable laws give you the right to withdraw your consent without penalty (e.g., you have agreed to receive marketing emails, when applicable. By signing up or marking "yes", you are agreeing to allow Lightspeed Graphics LLC to use your data for outreach and marketing reasons. By unsubscribing, you revoke that consent.) You can revoke consent any time by contacting us using the details at the end of this Privacy Policy. In some jurisdictions (not including where the GDPR applies), your use of the websites may be implied as consent to the collection and processing of personal data as outlined in this Privacy Policy.
Parental Supervised Visitors
Our services are not offered to individual(s) under the age of 16 years old and we will not knowingly collect any personal data about children under 16 years old.
Sharing your personal data with others
In this section talks about how we share personal data:
Within Lightspeed Graphics LLC;
With third-party partners that help us provide our products and services; and
With government organizations and agencies, law enforcement and regulators.
We may share your personal data for the reasons described below:
With other companies within Lightspeed Graphic LLC where such disclosure is necessary to provide you with our products and services, including technical support or to manage our business. You can obtain a list of other companies by contacting us;
With third-party partners that operate other websites and platforms and who choose to integrate our services into their websites and platforms. They may use your personal data to the extent required as part of integrating our services into their websites and platforms;
With third-party partners who help manage our business and deliver services. Our contracts with third-party partners include an obligation for them to comply with this Privacy Policy and to use any personal data we share with them solely for the reason of providing services to us. However, any personal data you agree to provide may be received by a third-party and may be stored and used by them according to their privacy policy;
Where you direct us as part of the service, we provide you to share your personal data with another user or to a third-party service provider in order to integrate our services with a service that they may provide, for example with a third-party website builder or web development service provider so that they can provide you with a price quote or service;
With government organizations and agencies, law enforcement, regulators to comply with all applicable laws, regulations and rules, and requests of law enforcement, regulatory and other governmental agencies (except instance of law requiring your consent);
With credit reference agencies and organizations working to prevent fraud in financial services and spam activities;
If, in the future, we sell or transfer some or all our business or assets to a third party, we may disclose information to a potential or actual third-party purchaser of our business or assets; and
We may share in aggregate, statistical form, non-personal data regarding the visitors to our website, traffic patterns, and website usage with our partners, affiliates, or advertisers.
Direct marketing, User profiling, and Data analytics
In this section talks about:
How we distribute personal data to keep you up to date with our products and services;
How you can manage your marketing preferences, if applicable;
When and how we evaluate user profiling and data analytics; and
When and how we carry out automated decision making.
How we distribute personal data to keep you up-to-date with our products and services
We may use your personal data to let you know about our services or related services that we believe will be of interest to you. We may contact you by email or through other channels that might be relevant to you. Often time, processing of your personal data is for marketing reasons, but in certain cases (such as where required by law or where we use or process any of your Sensitive Personal Data (as defined under the GDPR)) it may be based on your explicit consent. In all legitimate cases, we will follow your preferences on how you would like us to manage marketing to you.
How you can manage your marketing preferences
To protect your privacy rights and to ensure you have control over how your data is manage by us:
We will take steps to limit direct marketing to acceptable level and only send you links when we believe it is of interest or relevance to you;
You can ask us to stop direct marketing at any given time - you can ask us to stop sending email marketing, by "unsubscribe", opting-out links, or by adjusting your marketing preferences from within your online account. Other method will be to contact us;
You can change the way your browser manages cookies, which may be used to deliver online advertising, by following the settings on your browser as explained below.
We recommend you regularly monitor the privacy notices and preference settings that are available to you on any social media platforms as well as your preferences within your account with us.
When and how we evaluate user profiling and data analytics
We evaluate user profiling to lock stolen accounts or accounts that are used for spamming/fraud.
If you have signed up to receive marketing updates, we may use user profiling to ensure that marketing materials are tailored to your preferences and to what we think you will be interested in. There will be no legal effect on you, if applicable.
Cookies
A cookie is a text-file containing small amounts of data which is downloaded and stored on your computer (or other digital devices such as a smartphone or tablet) when you visit a website. [Note: a prompt to enable cookies in your browser will be in certain websites upon entering.]
Cookies may collect personal data about you. Cookies keep data previously inputted in websites visited such as your location, language, and other preset settings. Cookies allow websites like ours to understand who has seen which web pages and what ads, to determine frequency particular pages are visited and help determine which section is rarely visited or very often. Cookies can maintain proper operation of a website more efficiently while keeping data in place to make the next visit seamless. Currently, our website does have a prompt cookie browser message upon entering our site.
Third-party analytics: We use Google Analytics, a web analysis service of Google LLC ('Google'). Google Analytics uses cookies to monitor traffic to and use of our website and services. Information about the use of our services generated by these cookies are transferred to a Google server in the USA and stored there. Google uses this information on our behalf to evaluate your usage of our website and services, to compile reports on activities, and to provide extra analytics services connected with our services. We will not identify you to Google and will not merge personal and non-personal information collected through this service. You can prevent the use of Google Analytics cookies by adjusting the settings on your browser software as explained below, however, you may not be able to fully use all functions in our website and services if doing so. For more information about and to prevent Google's collection of data generated by your use of our website and services (including your IP address) you can download and install a Browser Plugin available at https://tools.google.com/dlpage/gaoptout?hl=en.
Transferring personal data international
In this section talks more about:
How we operate as a global business and transfer data internationally;
The arrangements we have in place to protect your personal data if we have to transfer it internationally.
Your personal data may be disclosed, transferred to or processed outside of your country of residence. If you are an individual in Australia this may include the United States of America, Germany, the Philippines, and Brazil, where it will be subject to the laws of the country to which it is transferred. Jurisdictions may not have an equivalent level of data protection laws as in your country of residence.
EU/UK individuals - If you are an individual based in or a resident of the European Union or the United Kingdom, your personal data may be processed outside of the European Union, in countries such as the United States of America, Australia, Brazil, and the Philippines that are subject to different standards of data protection. Please refer to your country of residence law about data protection.
We will take appropriate steps to ensure transfers of personal data are in accordance with applicable law and carefully managed to protect your privacy rights and interests and transfers; are limited to countries which are recognized as providing an acceptable level of legal protection or where we can be satisfied with an alternative arrangement to protect your privacy rights. With that:
We ensure data transfers within Lightspeed Graphics LLC will be covered by an agreement placed by members of Lightspeed Graphics LLC which contractually obliges that each member ensures that personal data receives an acceptable level of protection wherever it is transferred within members of Lightspeed Graphics LLC;
Where we transfer your personal data outside of Lightspeed Graphics LLC or to third-party partners who help provide our services, we will obtain contractual commitments from them to protect your personal data. This includes the use of EU Standard Contractual Clauses ( 'EU Model Clauses' ) for data controller to data controller and /or data controller to data processor transfers from the EU /UK to jurisdictions, such as Australia, who do not have an adequacy finding from the EU Commission; and
Where we receive requests for information from law enforcement or regulators, we carefully validate these requests before any personal data is disclosed.
You have a right to contact us for more information about the safeguards we have put in place to ensure the acceptable protection of your personal data when this is transferred as mentioned.
A binding arbitration is available to address residual complaints not resolved by other means. We, Lightspeed Graphics LLC, is a U.S.-based digital content company and is subject to the investigatory and enforcement authority of the U.S. Federal Trade Commission.
Users in Brazil. If your personal data is subject to Brazilian laws, Lightspeed Graphics will ensure that appropriate safeguards are in place to protect your personal data, as required by the Lei Geral de Proteção de Dados.
How we protect and store your personal data
Security
We store your personal data digitally. We implement and maintain technical security measures, policies, and procedures, appropriate to the nature of the data concerned which is designed to reduce the risk of accidental destruction or loss, misuse or interference or any unauthorized disclosure, access, or illegal modification to such data, which include; encryption of personal data in transmission, access controls, and written confidentiality obligations applicable to personnel and vendors who may access your personal data.
Storing your personal data
We will store your personal data as necessary for the reasons for which we have collected it, as explained in this Privacy Policy. For when your data is no longer needed, we will dispose of it securely.
We may store your personal data for longer periods of time where we are required to do so in accordance with legal, regulatory, tax, and accounting requirements.
Upon your request for deletion of your account from our system, we will lock the account and delete your data from our servers within 30 days. However, we may store your personal data for a longer period of time if and when we have to keep a record of your transactions with us upon if and when any complaints or challenges, or if we reasonably believe a prospect of litigation relating to your personal data or transactions arises.
Your Legal rights are available to help manage your privacy
You may access or request correction of the personal data that we hold about you by contacting us. We are not required to give you access to your personal data.
We will respond to your requests to access or correct personal data in a timely manner and will take cautionary steps to ensure that the personal data we hold about you remains accurate, up-to-date, and 100%.
Legal rights for individuals under GDPR & Similar Laws
If you are an individual based in or a resident of the European Union, United Kingdom, or Brazil, or a person to whom the GDPR, UK Data Protection Act or LGPD applies, there are supplemental rights available to you. Subject to certain exemptions, and in cases dependent upon the processing activity we are evaluating, you have certain rights relative to your personal data.
To access personal data.
To rectify / erase personal data.
To restrict the processing of your personal data.
To transfer your personal data.
To object to the processing of personal data.
To object to how we distribute your personal data for direct marketing.
To obtain a copy of personal data safeguards used for transfers outside your jurisdiction.
To file a complaint with your local supervisory authority.
If you desire to access any of the above-mentioned rights, we will ask you for additional information to confirm your identity and for security reasons, before disclosing personal information to you. If permitted by law, we have the right to reserve a disclosure fee for any excessive request or unfounded request.
You can exercise your rights by contacting us. Subject to legal and acceptable considerations, we will make all reasonable effort to honor your request in a timely manner or inform you if we require further information in order to fulfil your request.
We may not always be able to fully address your request, for example if our duty of confidentiality for other users is compromised, or if and when we are legally binded to deal with the request in another way.
Your Right to access personal data
You have a right to request for a copy of your personal information that we store and you have the right to be notified of: 
The source of your personal data.
The reasons, legal medium and methods of processing. 
The data controller's identity. 
The entities or categories of entities to whom your personal data may be transferred.
Your Right to correct or erase personal data
You have a right to request deletion of your personal data or correcting inaccurate personal data, subject to certain exceptions under applicable laws. We may examine to verify the accuracy of the personal data before any correction(s) is made.
You can request that we erase your personal data in limited circumstances where:
Your Personal Data is no longer required for the reasons for which it was collected.
You have withdrawn your consent.
Your successful right to object; see “your right to object” section.
Your Personal Data has been unlawfully processed.
Our legal obligation to comply to which Lightspeed Graphics LLC is subject to.
We are not required to comply with your request to erase personal data if the processing of your personal data is necessary:
For compliance with a legal obligation.
For the establishment, exercise or defense of legal claims.
Your right to restrict the processing of your personal data
You can ask us to restrict your personal data, but only where:
There are inaccuracies in the data collected, to allow us to verify for its accuracy.
The data processing is unlawful, but you consented not to remove it.
The data is no longer required for the reasons to which it was collected, but is needed to establish, exercise, or defend legal claims.
You exercised your right to object, and a verification process of an acceptable claim is pending investigation.
We can continue to use your personal data following a request for restriction, where:
Having your consent.
Required to establish, exercise, or defend legal claims.
Required to protect the rights of another legal user.
Your right to transfer your personal data
You can contact us to provide your personal data to you in a structured, common method, machine-readable format, or you can ask to have it transferred directly to another data controller, but in each case where:
The processing is based on your consent or on the performance of a contract with you.
The processing is automated, if applicable.
Your right to object to the processing of your personal data
You can object to any processing of your personal data which has our legitimate interests as its legal medium, if you believe your fundamental rights and freedoms outweigh our legitimate interests.
If you raise an objection, we have an opportunity to demonstrate that we have compelling legitimate interests which override your rights and freedoms.
Your right to object to how we distribute your personal data for direct marketing
You can request that we change the method we contact you for marketing.
You can object to not transfer your personal data to unaffiliated third-party for direct marketing or other unaffiliated reason.
Your right to obtain a copy of personal data safeguards used for transfers outside your jurisdiction
You can contact us to obtain a copy of, or reference to, the safeguards under which your personal data is transferred outside of the European Union, if applicable.
We may redact data transfer agreements to protect commercial terms, if applicable.
Your right to file a complaint with your local supervisory authority
You have a right to file a complaint with your local supervisory authority if you have concerns about how we are processing your personal data.
We ask that you please attempt to resolve any issues with us first, however, you have a right to contact your supervisory authority at any given time.
For California Residents
In case of California residents, we will handle your personal data, as required under California privacy laws including the California Consumer Privacy Act ("CCPA"). This will not address or apply to our handling of available public records lawfully made available by state or federal government or other personal data that is exempt under the CCPA.
Categories of Personal Data Under the CCPA
The collection, distribution, and disclosure of personal data can vary based on our partnership and/or interactions with you. We based our policy with a list of categories we have described and explained above.
Categories of Personal Data Collected and Disclosed. 
For more information about the business and commercial reason for which we collect and use personal data, please refer to section "What personal data we collect and when and why we distribute it" and the "How we distribute the personal data we collect" above.
Sources of Personal Information.
In the section above "What personal information we collect and when and why we distribute it" ,we may collect personal data from the following:
Directly from the user
Designers and other users
Advertising networks
Data analytics providers
Social networks
Internet service providers
Operating systems and platforms
Government entities
Business clients
California Residents' Rights
CCPA Rights. In general term, California residents have the following rights with respect to their personal data:
Do-not-sell (opt-out): to opt-out of our sale of their personal information. We do not sell personal data about California consumers, including those we have actual knowledge that are under 16 of age.
Right of deletion: to request deletion of their personal data that we have collected about them and to have such personal data deleted (without charge), subject to certain exceptions.
Right to know: with respect to the personal data we have collected about them in the prior 12 months, to require that we disclose the following to them (bi-annually and subject to certain exemptions):
categories of personal data collected.
categories of sources of personal data.
categories of personal data about them we have disclosed for a business reason or sold.
categories of third-party partners to whom we have sold or disclosed for a business reason their personal data.
the business or commercial reason for collecting or selling personal data.
a copy of the specific pieces of personal data we have collected about them.
Right to non-discrimination: the right to non-discriminatory treatment for exercising their rights under the CCPA.
Submitting CCPA Requests. California residents may submit CCPA requests to know and requests to delete their personal data through one of the following methods:
Email at support@lightspeedgfx.com
By phone at +1(855)720-0420
When you submit a request to know or to delete your personal data, we will take proper steps to verify your request by matching the data you provided with the data we have in our records. You must email us or call us to verify your request. 
We may ask for additional information in order to verify your request when necessary. If we are unable to adequately verify a request, we will notify the requestor. 
Authorized verified agents may initiate a request on your behalf via email to support@lightspeedgfx.com
Authorized verified agents will be required to provide proof of their authorization and we may require that the relevant consumer directly verify their identity and the authority of the agent.

Contact Us

The primary point of contact for all issues arising from this Privacy Policy is our Privacy Officer. 

Contact Point:
Lightspeed Graphics LLC
Email: support@lightspeedgfx.com
Phone: +1(855)720-0420

If you have any questions, concerns, or complaints regarding our compliance with this Privacy Policy, the data we store about you, or if you wish to exercise your rights, we encourage you to first contact us. We will investigate and attempt to resolve complaints and issues in an acceptable effort to honor your wish to exercise your rights in an acceptable timeframe provided within the data protection laws.

To contact your data protection supervisory authority

You have a right to file a complaint with your local regulator, with which if you reside in the EU /EEA/ UK, will be your local data protection supervisory authority.

If you reside in:

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• Australia, contact the Office of the Australian Information Commissioner at www.oaic.gov.au.

• Germany, contact the Federal Commissioner for Data Protection and Freedom of Information at www.bfdi.bund.de/.

• Other EU/EEA/UK, please refer to your local regulator or supervisory authority for how to file a dispute, if applicable.

• US, you can contact the relevant information commissioner's office in your respective US State such as California Resident: https://oag.ca.gov/home. 

 

First and Foremost, we encourage you to attempt to resolve any issues with us before your local supervisory authority.

For more information about our privacy practices, you may contact us in the "Contact Us" section above.